Ask the Advice Nurse

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To speak with an Advice Nurse, call toll free

1-877-661-6230, Option 1 (TTY 711)

Our Advice Nurse is available 24 hours a day, 7 days a week, including holidays. Interpreter services are available.

If you or a family member are ill or injured, and you cannot reach your primary care provider for help, you can call our 24 Hour Advice Nurse.

Depending on your symptoms or needs, the Advice Nurse can:

Give you home care advice
Advise whether you should either get medical care at an urgent care clinic versus an emergency room
Set up a telephone call with a CCHP provider
Answer your health questions (for example, about health conditions, medications, infectious diseases, etc)
Tell you how to care for yourself or a family member
Tell you about health resources in the community

The Advice Nurse's services are intended for non-emergency purposes. If you think you have a medical or psychiatric emergency, call 9-1-1 (TTY 711) or go to the nearest hospital.

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