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Mental Health Network Provider

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This page contains resources for Contra Costa Mental Health Plan Network Providers only.

The Care Management Unit (CMU) oversees the outpatient specialty mental health services provided by the Contra Costa Mental Health Provider Network. The network consists of MDs, PhDs, LCSWs, and LMFTs who may provide:

  • Mental health assessments
  • Individual, group or family psychotherapy
  • Medication management services.

Approximately 25% of all patients seen in the Contra Costa Mental Health Division are served on the network

Trainings

Currently, all trainings will be on Zoom.   Link to the meeting will be sent to network providers via email.  You can also contact CMU at the number below, for information.

CMU Review Trainings

The Care Management Unit Review trainings are an opportunity for new network providers to learn the business line requirements and how to submit claims. We also cover the features and benefits of using the county provider portal. Seasoned network providers are welcome at any time for a refresher.

Currently, all trainings will be on Zoom.   Link to the meeting will be sent to network providers via email.  You can also contact CMU at the number below, for information. 

  • Wednesday, October 16, 2024, 9:00 a.m. – 12:30 p.m.

  • Monday, November 18, 2024, 9:00 a.m. – 12:30 p.m.

  • Wednesday, December 18, 2024, 9:00 a.m. – 12:30 p.m.

  • Wednesday, January 15, 2025, 9:00 a.m. – 12:00 p.m.

  • Friday, February 21, 2025, 9:00 a.m. – 12:00 p.m.

  • Wednesday, March 19, 2025, 9:00 a.m. – 12:00 p.m.

  • Friday, April 18, 2025, 9:00 a.m. – 12:00 p.m.

  • Monday, May 19, 2025, 9:00 a.m. – 12:00 p.m.

  • Wednesday, June 18, 2025, 9:00 a.m. – 12:00 p.m.

CMU Documentation Training

The Clinical Documentation and Audit Preparation training is an opportunity for all Network Providers to review best practices in clinical documentation, how to effectively chart to Medical and Service Necessity, and create appropriate Partnership Plans. Attendance at this training will assist providers in maintaining paper charts that are audit ready.

  • Tuesday, January 14, 2025, 9:00 a.m. – 12:00 p.m.

  • Tuesday, April 8, 2025, 9:00 a.m. – 12:00 p.m.

  • Tuesday, July 8, 2025, 9:00 a.m. – 12:00 p.m.

  • Tuesday, October 14, 2025, 9:00 a.m. – 12:00 p.m.

Contact

In addition to the authorization process, CMU manages the network of service providers and the claims process. Contact the appropriate option below with questions.

  • Phone: 925-372-4400
  • Fax: 925-372-4410
Option # Option Description
Option 1 CMU Clinician of the Day
Clinical Consultations, Eligibility, Special Requests
Option 2 Initial Authorization Requests
Option 4 CMU Claims Department
Option 6 CMU Provider Services
Availability, Supplies, Address updates, New Providers

Email: CMUProvider.Services@cchealth.org

Provider Portal Technical Support

Availity Support