Ombudsman

An Ombudsman works for a government agency and responds to questions and concerns from the public about that agency's activities. In this unique position, an Ombudsman independently and impartially conducts investigations, solves problems and makes recommendations.

Contra Costa Health Services encourages the community to use an ombudsman to answer questions and help solve problems.

• Health Insurance Portability and Accountability Act of 1996 (HIPAA) Notice of Privacy Practices for personal health information.
• Contra Costa Regional Medical Center Patient Relations Coordinator
• Hazardous Materials Ombudsman
• Mental Health Consumer Relations