Service Excellence Awards

Beth Chew
Chief Pediatric Therapist
Public Health
For holding the California Children’s Services Medical Therapy Program while being significantly short staffed. For your passion for children and youth with special healthcare needs and for keeping treatment and therapy going for our most vulnerable kids/clients.

Deepak Chopra
Institutional Services Worker-Lead
Contra Costa Regional Medical Center and Health Centers
For being dedicated, thorough, friendly, respectful, professional and, most importantly, hardworking. For being a good supervisor, always willing to help, and always with a smile. For making us happy when we see him in our unit.

Maria Cisneros
Registered Dental Assistant
Public Health
For enthusiastically encouraging the importance of oral health through her work with children, parents/caregivers and community partners. For her dedication and excitement to improve the oral health of Contra Costa residents providing education and on-going promotion of the importance of maintaining good oral hygiene. For the contagious joy she shares while advocating oral health!

Myles Coston
Arash Darian
Mental Health Clinical Specialists
Susan Waters
Mental Health Community Support Worker II
Niasha Dorton
Clerk-Senior Level
Behavioral Health
For being quick to respond, intuitive and calm under the difficult situation during a code gray. For their quick reaction and for protecting clients and staff who were present at that time.

Sylvia Elizarraraz
Health Services Administrator-Level C
Personnel
For the countless hours and tireless effort she exerted during the COVID-19 pandemic as our Departmental Safety Manager. For being tasked and establishing immediate guidelines to address Health Services unique role in the pandemic as over 2,000 employees are designated as health care workers and assisting in the development of a COVID-19 Prevention Program for the entire County. For her and her support staff for collecting and managing all the required COVID-19 data while the County was developing a centralized data collection site. For working collaboratively with County Risk Management to develop and continually updating COVID-19 protocols while continuing to ensure other safety regulatory requirements were adhered to.

Jonathan Gonzales
Student Intern-Level III
Contra Costa Regional Medical Center and Health Centers
For going the extra mile to assist a young child who was lost and upset outside the hospital building. For his quick decision and action in identifying a possible child safety issue. For staying close by until the situation was resolved.

Yvonne Hollister
Utilization Review Manager
Contra Costa Regional Medical Center and Health Centers
For going the extra mile to create an incredibly tight-knit group of RN’s, clerical staff, and in-patient social workers. For her open-door policy and willingness to discuss everything from difficult discharges to new family members. For the love and comradery experienced in our department as a direct result of her leadership and caring support.

Athena Karnsouvong
Clerk-Senior Level
Contra Costa Regional Medical Center and Health Centers
For showing professionalism, courtesy and a positive attitude while welcoming all the new hires. For keeping her composure and providing service excellence even during times of frustration and confusion.

Emily Karr
Supervising Pediatric Therapist
Anick Labonville
Supervising Pediatric Therapist
Public Health
For managing several units while we were recruiting and hiring for our vacant supervisor positions. For your passion for children and youth with special healthcare needs and for keeping treatment and therapy going for our most vulnerable kids/clients.

Vincent King
Sterile Processing and Distribution Technician
Contra Costa Regional Medical Center and Health Centers
For going above and beyond to be helpful, kind and professional.

Janine Lacson
Education and Training Specialist
For stepping up to cover additional education and training assignments. For ensuring all staff and managers receive support, education, classes and training needed to keep best practices, quality service and patient safety as the top priority.

Rosamaria Legier
Community Health Worker Specialist
Contra Costa Regional Medical Center and Health Centers
For going the extra mile for administration and for doing many other vital tasks for the West County Health Center. For going above and beyond helping staff and patients with their needs.

Melinda Meahan
Administrative Services Assistant III
Behavioral Health
For being helpful and reliable. For going above and beyond to help Behavioral Health with CalAIM and CPT code “GO Live” process; her attention to detail is unmatched. For playing a crucial role in the success of the July 1st launch.

Christine Porter
Medical Records Technician
Contra Costa Regional Medical Center and Health Centers
For being an expert at what she does and a pleasure to work with. For always being kind, patient and helpful when I call her with random questions about medical records.

Sally Reader-Matthews
Medical Social Worker II
Contra Costa Regional Medical Center and Health Centers
For going the extra mile to provide service excellence. For always being cheerful and caring about everyone. For being a great resource with exceptional leadership skills.

Debbie Sanchez
Clerk-Senior Level
Contra Costa Regional Medical Center and Health Centers
For all her hard work and dedication to serve our patients and community. For being an asset to the Miller Wellness Center providers, nurses, clinic manager and the community we serve.

Margarita Vargas
Clerk-Senior Level/Care Coordinator
Contra Costa Regional Medical Center and Health Centers
For going the extra mile and following-up with the care of a mutual patient. For her patience, shared wisdom and system knowledge. For teaching me so much, I am greatly appreciative.