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Network Provider Resources

This page contains resources for Contra Costa Mental Health Plan Network Providers ONLY.

The Care Management Unit (CMU) oversees the outpatient specialty mental health services provided by the CCMH Provider Network. The Network consists of MDs, PhDs, LCSWs, and LMFTs who may provide: Mental health assessments; individual, group or family psychotherapy; and medication management services. Approximately 25% of all beneficiaries seen within the Contra Costa Mental Health Division are served on the Network. The preferred modality of treatment is individual or family therapy. Beneficiaries must have full-scope Medi-Cal and must meet Medi-Cal medical and service necessity. Licensed clinical staff review all Assessments and Service Plans submitted by Providers for all Medi-Cal beneficiaries seen on the Network.

In addition to the Authorization Process, CMU manages the network of service providers and the claims process.

Phone: 925-372-4400 Fax: 925-372-4410

Option 1 CMU Clinician of the Day
Clinical Consultations, Eligibility, Special Requests
Option 2 Initial Authorization Requests
Option 4 CMU Claims Department
Option 6 CMU Provider Services
Availability, Supplies, Address updates, New Providers


Provider Portal Technical Support

Phone: 925-957-7272 Email:

DocuStream Support (Claims submission questions)

Contact: Chuck Adams & Sterling Hodrick
Email: Email:

Documentation Guidelines
Network Provider Forms
Training Calendar