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Breaking News: Immediate Evacuation near Willow Pass Road and Pointsettia Lane in Bay Point due to a Gas Leak

Last updated: October 17, 2018, 11:53 pm

Due to natural gas leak, an immediate evacuation has been ordered in Bay Point between Bailey Road and Loftus Lane and f... Read More ∨

Due to natural gas leak, an immediate evacuation has been ordered in Bay Point between Bailey Road and Loftus Lane and from the railroad tracks south to Hanlon Way. Leave now and go to either the Calvary Temple Church or Pittsburg BART.

Take only those essential items you have ready and can carry with you.

Pets must be in a carrier or on a leash. Lock your windows and doors as you leave.

Stay off the phone unless you need to report a life-threatening emergency at your location. However, if you are physically unable to leave your home unassisted, call 9-1-1 for help. To see a map of the evacuation area, go to

Training Resources

How to Communicate with Diverse Populations

SPD TRAINING (Seniors and Persons with Disabilities) information for Health Care Providers

Cultural Competency Training for Healthcare Providers

"Connecting with your Patients" is an excellent Power Point training you can review at your leisure developed by ICE – Industry Collaboration Effort.

This training will assist providers and their staff to:

  • Understand culture and cultural competence
  • Strive towards clear communication
  • Better understanding lesbian, gay, bisexual and transgender (LGBT) communities
  • Address health care for refugees and immigrants
  • Reflect on strategies to support seniors and people with disabilities

Click here to access the training »

Limited English Proficient Patients

Provider Tool Kit - Better Communication Better Care

This provider resource was developed by ICE - Industry Collaboration Effort as a helpful tool to care for Diverse Populations.

By downloading this toolkit you will find a variety of useful resources such as:

  • Communicating with diverse patients and addressing health literacy issues
  • Tips for working with interpreters and language issues/common sentences in multiple languages
  • Pain management and sensitive services across cultures
  • Laws and standards regarding languages issues and cultural competency web resources
  • Download: Provider Tool Kit Better Comminication

Comprehensive Tobacco Cessation Services for Medi-cal Members

As of November 1, 2014, The Department of Health Care services has established requirements for Medi-Cal managed care plans to provide tobacco cessation services, as well as prevention services for children and adolescents. Providers are expected to document smoking status annually and to provide or refer for counseling, as well as referring to 800-NO-BUTTS.

More specific information regarding the guidelines and trainings can be found below.

Provider Trainings and Resources

See more information designed specifically for health care providers.