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COVID-19 Screening & Testing

Contra Costa Health Plan (CCHP) has removed all cost sharing (including, but not limited to co-pays, deductibles, or coinsurance) for all medically necessary screening and testing for COVID-19, including hospital (including emergency department), urgent care visits, and provider office visits, where the purpose of the visit is to be screened and/or tested for COVID-19.  The $0 cost sharing applies to CCHP commercial and Medi-Cal members.

Members with questions may call Contra Costa Health Plan at 1-877-661-6230. (Hearing or speech impaired members, call California Relay Service 711.)

  • If you need medical advice, press 1 for the Nurse Advice Line, available 24 hours a day, 7 days a week.
  • For all other questions, press 2 for Member Services, available Monday – Friday, 8AM – 5 PM.

Providers with questions may call Provider Relations at 925-313-9500 or e-mail Providerrelations@cchealth.org.

For more information about what is being done in Contra Costa County, go to cchealth.org/coronavirus.