CHDP Partnering with Providers

Care Coordination

• Triage medical reports received by CHDP to the appropriate level staff
• Provide appointment scheduling, authorizations and referral for children with medical and/or dental problems
• Obtain regular preventative health assessments for infants, children and adolescents
• Refer children with suspected health problems for necessary diagnosis and treatment
• Coordinate with other providers for follow-up of identified health problems, and
• Help children find medical and dental homes for their health care by maximizing enrollment of uninsured children into an appropriate health insurance program
• Care Coordination Follow-up Form

Dental Care Coordination

Beginning January 1, 2020, CHDP will offer care coordination services to Medi-Cal dental (Denti-Cal) providers for fee-for-service children who are lost to care. The goals of these new services are to:

• Minimize the number of Medi-Cal members ages 0-6 years of age who have been referred or scheduled for a dental appointment who have not had dental follow-up /care.
• Minimize the number of medi-cal members under 21 years of age with an urgent /emergent dental condition who have not had dental follow up/care.
• Educate and assist Medi-Cal members whose care is being followed by CHDP to establish a dental home.

Notice to CHDP and Medi-Cal Dental Providers from Medi-Cal Dental Services Division

Dental Care Coordination Form

Provider Relations

• Recruitment, retention and quality assurance activities for providers participating in the CHDP Program.
• Resources:
  Local CHDP staff provides technical assistance and support to providers on program standards, billing issues and a variety of children’s health issues including childhood obesity, asthma, and oral health.
• Trainings to CHDP providers in addressing:
  
  • Nutrition related issues:
    How to counsel the overweight child, growth assessment (BMI), lab screening & referrals to community resources.
  • Audiometric and Vision Screening:
    Annual provider training sessions for certification of staff.
    - Video: Audiometric Screening training
    - Video: Vision Screening training
  • Fluoride Varnish Training:
    • CHDP now offers a one hour in-office training for your staff, including a brief powerpoint training and hands-on practicum. To schedule a fluoride varnish training at your site, please email chdp@cchealth.org or call 925-313-6150 to coordinate services.
    • Healthy Smiles Brochure
  • Other training and resource materials.
• Act as a liaison between providers, state CHDP and Medi-Cal managed care plans.
• Certification: Enroll providers into CHDP, perform certification of providers every three years, keep providers informed of new/revised CHDP state policies, & provide support to providers on patient and billing questions. Educate and promote CHDP and Gateway provider network.

Collaboration

Actively participate in collaborations including:

• Child Injury Prevention Network
• Contra Costa Oral Health Collaborative
• First Five
• Head Start Health & Nutrition Advisory Committee

Health Care Program for Children in Foster Care

The Contra Costa County CHDP program also administers a public health nursing (PHN) program for children in foster care known as the Health Care Program for Children in Foster Care (HCPCFC). PHNs identify and prioritize the follow-up on health services to include: medical, dental, mental, and developmental health needs. CHDP staff assist with the coordination of health services by making referrals to the appropriate community agencies such as: CHDP providers, dental providers, Regional Center, mental health services, California Children Services, and specialty providers.

• Public Health Nurses serve as consultants to Social Service and Probation staff
• Participate in Team Decision Making and SMART Team Meetings
• Educate and train Foster Parents, Group Home and ILSP (Independent Living Skills Program) on issues related to health
• Foster Care Medical Contact Form