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CHDP Partnering with Providers

Care Coordination

  • Triage medical reports received by CHDP to the appropriate level staff
  • Provide appointment scheduling, authorizations and referral for children with medical and/or dental problems
  • Obtain regular preventative health assessments for infants, children and adolescents
  • Refer children with suspected health problems for necessary diagnosis and treatment
  • Coordinate with other providers for follow-up of identified health problems, and
  • Help children find medical and dental homes for their health care by maximizing enrollment of uninsured children into an appropriate health insurance program
  • Care Coordination Follow-up Form

Dental Care Coordination

Beginning January 1, 2020, CHDP will offer care coordination services to Medi-Cal dental (Denti-Cal) providers for fee-for-service children who are lost to care. The goals of these new services are to:

  • Minimize the number of Medi-Cal members ages 0-6 years of age who have been referred or scheduled for a dental appointment who have not had dental follow-up /care.
  • Minimize the number of medi-cal members under 21 years of age with an urgent /emergent dental condition who have not had dental follow up/care.
  • Educate and assist Medi-Cal members whose care is being followed by CHDP to establish a dental home.

Notice to CHDP and Medi-Cal Dental Providers from Medi-Cal Dental Services Division

Dental Care Coordination Form

Provider Relations

  • Recruitment, retention and quality assurance activities for providers participating in the CHDP Program.
  • Resources:
    Local CHDP staff provides technical assistance and support to providers on program standards, billing issues and a variety of children’s health issues including childhood obesity, asthma, and oral health.
  • Trainings to CHDP providers in addressing:
  • Act as a liaison between providers, state CHDP and Medi-Cal managed care plans.
  • Certification: Enroll providers into CHDP, perform certification of providers every three years, keep providers informed of new/revised CHDP state policies, & provide support to providers on patient and billing questions. Educate and promote CHDP and Gateway provider network.


Actively participate in collaborations including:

  • Child Injury Prevention Network
  • Contra Costa Oral Health Collaborative
  • First Five
  • Head Start Health & Nutrition Advisory Committee

Health Care Program for Children in Foster Care

The Contra Costa County CHDP program also administers a public health nursing (PHN) program for children in foster care known as the Health Care Program for Children in Foster Care (HCPCFC). PHNs identify and prioritize the follow-up on health services to include: medical, dental, mental, and developmental health needs. CHDP staff assist with the coordination of health services by making referrals to the appropriate community agencies such as: CHDP providers, dental providers, Regional Center, mental health services, California Children Services, and specialty providers.

  • Public Health Nurses serve as consultants to Social Service and Probation staff
  • Participate in Team Decision Making and SMART Team Meetings
  • Educate and train Foster Parents, Group Home and ILSP (Independent Living Skills Program) on issues related to health
  • Foster Care Medical Contact Form