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Quality Improvement and Quality Assurance (QI/QA)

Quality Improvement and Quality Assurance (QI/QA) is responsible for monitoring the Mental Health Plan effectiveness by providing oversight and review of clinics, organizations, and clinicians providing services to our consumers.

The goals of QI/QA is to perform program development and coordination work to implement and maintain a quality management program that effectively measures, assesses, and continuously improves the access to and quality of care and services provided to the County's mental health consumers. The Quality Management Coordinator is responsible for Chairing and facilitating Quality Improvement Committee (QIC) meetings and ensuring members receive timely and relevant information.

Beneficiary Rights