skip to content, health centers and clinics, search, accessibility statement

A3 Miles Hall Crisis Call Center

The A3 Miles Hall Crisis Call Center is the central component of the A3 model. Once fully rolled out, the high-tech call center will be open 24/7 and staffed by both licensed behavioral health clinicians and peer staff. This staff will answer calls, triage the situation, and deescalate over the phone or dispatch a team to respond.

Currently, the A3 Miles Hall Crisis Call Center operates Monday – Friday, 8 a.m. to 6:30 p.m.

If you or someone you know is experiencing a behavioral health crisis, call 833-443-2672.

The A3 Miles Hall Crisis Call Center was named for Miles Hall and in honor of the hundreds of other Contra Costans who face the challenge of a mental health incident, as well as the added jeopardy of getting the wrong help or no help at all.

Miles was a young man who was tragically killed by law enforcement while experiencing a behavioral health episode. His mother, Taun Hall, has advocated for more services like A3 in Contra Costa County. Watch this video where she shares her story.