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Home > Health Topics > Podcasts > The Power of Purpose

Podcast

The Power of Purpose

May 2, 2012

Anna M. Roth, RN, MS, MPH
Chief Executive Officer
Contra Costa Regional Medical Center & Health Centers


Download the audio (MP3)

More CCRMC Culture of Continuous Improvement information.


It's easy to understand, even predictable really, how we can get distracted by the sheer volume of projects underway in our health system.

Hello, I'm Anna Roth, CEO of Contra Costa Regional Medical Center and Health Centers. I'd like to talk about how we, as an organization undergoing so much change and transformation, must keep our focus and not get swept away by the business of operating, updating and upgrading.

What's happening in and around our system is huge. In addition to our ccLink electronic health record implementation, we're opening the new West County Health Center this year, expanding the Concord Health Center, continuing our improvement efforts and working on a multitude of other projects to fully realize Health Care Reform in our county.

I've felt myself being pulled into the swirl of the technological advances we're implementing, as well as the many new exciting opportunities to improve ourselves, such as the 1115 Waiver and the Delivery System Reform Incentive Payments program, also known as DSRIP. I want to take a moment to pause amid this organized commotion and revisit the real reason we are undertaking these monumental projects. I remind myself that these are all just tools to help us fulfill our purpose: to care for patients.

There are many demands for our attention and time. Make no mistake that these efforts to improve our system are critical to realizing our mission. We are now more able than ever to provide care on a larger scale and in better ways than we ever thought possible. But even while we are well into our ccLink implementation and other improvement and innovation, we need to keep our focus on our mission- which is to care for and improve the health of all people in Contra Costa County with special attention to those who are most vulnerable to health problems.

The efforts we are making toward quality and safety improvement, patient-centered care, partnering with patients and families, and other innovations are essential. When given the opportunity to step back to scan the entire landscape of what is underway, it is truly breathtaking to see all that we are doing.

Never a week goes by that I am not asked about the innovative work you are all doing — that includes you — our patient and family partners! When I speak at events, unfailingly I am approached afterward by organizations praising your work and wanting to learn more. I believe it is because we are bold enough to try new and creative approaches with patients and family members as partners to find novel ways to do "common things uncommonly well."

What does this mean to me? It means that our system is being redesigned to provide the best and highest quality care that results in a superior care experience and an overall better health status for Contra Costans while doing so at the lowest possible cost.

If we can remain focused on our goal— to provide the best care possible for those most in need— we won't lose track of our mission. Please join me in keeping our focus on our purpose, the purpose of ccLink, DSRIP, innovation, improvement and all we do: providing the best care in the best way to those we serve.

Thanks for listening and more very soon.


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