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Breaking News

Protect Yourself From Flu


Last updated: January 19, 2018, 12:14 pm

California and Contra Costa are seeing high levels of flu activity. We remind the community to take the following steps to prevent the spread of flu.

  • Get your flu vaccine
  • Clean hands often with soap and water or with hand sanitizer
  • Cover your coughs and sneezes
  • Stay home when you’re sick

People with flu like symptoms should call their health plan's Advice Nurses to get help with self-care or to help them decide if they need to visit an urgent care clinic, make an appointment with their health care provider or go to an emergency room. Rarely is emergency room needed for flu or respiratory issues.

Contra Costa Health Plan members and Contra Costa residents who do not have health coverage can call 1-877-661-6230 and select option 1 to speak to an Advice Nurse.

See more information about flu and flu prevention.

Latest flu information

Advice Nurse Flu Flyer

Getting Care Without an Office Visit


Many times you can have your healthcare needs taken care of without actually seeing a doctor in person.

  • Advice Nurse: 1-877-661-6230 option 1
    The advice nurse will help you decide if you need emergency or urgent medical care and can give you valuable advice to care for your illness or injury at home. The advice nurse can also arrange for you to have a telephone consultation with a doctor.
  • Send a Message to Your Provider on myccLink
    If you have a non-urgent health issue, you can send a message to your doctor and primary care team on myccLink.
  • Request a Telephone Appointment
    Some of our providers have telephone clinics. You may elect to have an appointment scheduled for your provider to call you at your convenience. You can schedule phone appointments through the central Appointment Unit or myccLink.