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Training Resources

How to Communicate with Diverse Populations:


SPD TRAINING (Seniors and Persons with Disabilities) information for Health Care Providers


Online Cultural Competency CME Training


Limited English Proficient Patients


Provider Tool Kit - Better Communication Better Care

This provider resource was developed by ICE - Industry Collaboration Effort as a helpful tool to care for Diverse Populations.

By downloading this toolkit you will find a variety of useful resources such as:

  • Communicating with diverse patients and addressing health literacy issues
  • Tips for working with interpreters and language issues/common sentences in multiple languages
  • Pain management and sensitive services across cultures
  • Laws and standards regarding languages issues and cultural competency web resources
  • Download: Provider Tool Kit Better Comminication (PDF)






See more information designed specifically for health care providers.