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Contact Us

Our Member Services Representatives answer questions and solve problems for our members every day. Let us assist you! If you would like to report a problem or file a grievance, here are some ways you can do it:

Call us:

Our friendly and knowledgeable staff can be reached at 1-877-661-6230 (Press 2). Monday - Friday 8:00 a.m. - 5 p.m. Translation services are available.

Come see us:

Our main office is at 595 Center Avenue, Suite 100, Martinez, CA 94553 Monday - Friday 8:30 a.m. - 5 p.m. Translation services are available

Write to us:

CCHP Member Grievance Coordinator
595 Center Avenue, Suite 100
Martinez, CA 94553
or fill-up the Online Grievance Form

Fax us:

925-313-6047 - Fax requests will be processed the next business day.