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Concord: Ash/Debris Cleanup Advisory

Last updated: April 24, 2018, 9:41 am

The large structure fire in Concord consisted primarily of construction materials (predominately wood). Residents should avoid direct contact and inhalation of ash/debris that was produced by the fire. Residents may use a mild soap and water to clean up ash/debris. To minimize dust generation, residents should consider lightly dampening ash/debris prior to commencing sweeping activities. Swept up ash/debris may be placed in a standard household trash receptacle. Any towels or cleaning materials should be rinsed in a sink that drains to a sanitation sewer. Residents should avoid washing or sweeping ash/debris into storm drains, as this will result in pollution accumulating in nearby creeks and rivers.

Authorizations & Referral Department

The Authorization and Referral department receives prior authorization requests from RMC and CPN providers for medical office visits/procedures requested for their patients. The department is made up of Health Plan Authorization Representatives (HPAR's), Registered Nurses (RN's) and Board Certified Physicians (M.D.'s) that all work together.

The Contra Costa Health Plan's Authorization and Referral department is open Monday through Friday, from 8:00 AM to 5:00 PM. The department can be reached by calling the Member Call Center at 1-877-661-6230 and choosing option 4. Providers can reach the Authorization/Referral department by calling the Provider Call Center at 1-877-800-7423 and choosing option 3. For non-urgent matters, the caller can leave a message at the above number. Messages are addressed the next business day. For urgent matters, the caller can stay on the line and be automatically transferred to the Advice Nurse Unit, which operates 24/7.

Authorization Rules
Continuity of Care-Terminated Provider and New Members