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EMS System Memos


The EMS Agency periodically issues clarification to existing policies and treatment guidelines, or provides specific direction regarding issues that are currently facing the EMS system. The documents contained on this page are the most current information from the EMS Agency and will be in effect as of the date issued and continue until changed or incorporated into standard policies and treatment guidelines.

If there are any questions regarding these documents, please contact the EMS Agency for clarification at 925-646-4690 or by submitting an EMS Event Report.

Date Issued Document ID Summary
2/14/2017 17-OPS-001 This memo outlines changes to Policy 4002. As of this date, Kaiser Richmond's "Directed Destination" process no longer includes "Black" status and Kaiser Richmond can accept emergency "Code 3" traffic at any time.
5/6/2016 16-CLN-001 This memo provides guidance on implementation of California AB 15, the ‘End of Life Act’. This law becomes effective June 9, 2016.
4/8/2016 16-OPS-001 This memo provides guidance on Code 3 operations for non-emergency ambulance providers during inter-facility transports and that it is the driver’s responsibility to make the determination whether to transport or respond Code 3.
3/9/2016 16-OPS-002 This memo provides guidance on Code 3 operations for hospital personnel to clarify that it is the ambulance crew responsibility to make the determination whether to transport or respond Code 3 and not the sending or receiving facility.
7/9/2014 14-OPS-001 Approval for paramedic personnel accredited in Contra Costa County to function as Fireline Paramedics outside Contra Costa County